# Senior Manager, Renewals at 1Password

- Company: 1Password
- What the company does: Backed by Accel, Lightspeed and ICONIQ.
- Company website: http://www.1password.com
- Type: Startups
- Level: Senior
- Location: Remote (United States | Canada)
- Work setup: Remote
- Posted: 2026-09-14
- Apply by: 2026-10-29
- Apply: https://jobs.ashbyhq.com/1password/18eb7f61-5417-46b7-b7f5-14770aa2ac41
- Page: https://www.1752.vc/careers/jobs/1password-senior-manager-renewals/

## About the role

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

## What they're looking for

- • Lead renewals, customer success, account management, or a related post-sale function in Business-to-Business (B2B) SaaS, with a demonstrated record of owning retention outcomes
- • Manage global or senior renewals teams, including hiring, developing, and supporting managers or team leads
- • Lead complex renewal negotiations with enterprise customers while building repeatable renewal motions for smaller customer segments
- • Apply strong knowledge of renewal frameworks, commercial terms, pricing, procurement, legal processes, forecasting, and retention metrics such as gross retention rate, net retention rate, churn, renewal rate, and expansion
- • Use Salesforce, Gainsight, or comparable customer success platforms to manage customer health, risk, forecasts, and team performance
- • Build trusted partnerships across Customer Success, Sales, Revenue Operations (RevOps), Finance, Legal, Support, Solutions Engineering, and Product

Tags: GTM