# Director, Customer Success at 9amHealth

- Company: 9amHealth
- What the company does: 9amHealth offers complete cardiometabolic care—a first-of-its-kind, whole-body approach to preventing and treating diabetes, obesity, high cholesterol, and hypertension. Backed by Speedinvest.
- Company website: https://9am.health
- Type: Startups
- Level: Principal and up
- Location: United States
- Work setup: Remote
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://jobs.ashbyhq.com/join9am/606ad5fb-2ae2-4012-9701-39ee4d17b53b
- Page: https://www.1752.vc/careers/jobs/9amhealth-director-customer-success/

## About the role

Customer Success at 9am Health exists to help every customer realize meaningful value from their partnership with us. As we continue to grow, we’re looking for a Director of Customer Success who is passionate about developing people, building scalable operations, and creating exceptional customer experiences.

## What they're looking for

- 5+ years of experience in Customer Success, Account Management, or another customer-facing leadership function
- 3+ years directly managing and developing Customer Success Managers or other customer-facing individual contributors
- Demonstrated success building high-performing teams through coaching, performance management, and leadership development
- Experience designing or improving Customer Success operations, including scalable processes, playbooks, metrics, and operational workflows
- Strong business acumen and an analytical mindset, with the ability to use customer and operational data to drive decisions
- Excellent communication skills and executive presence, with the ability to build trusted relationships internally and externally

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/9amhealth-director-customer-success/