# Senior Customer Success Manager at 9fin

- Company: 9fin
- What the company does: The leading AI-powered debt market intelligence platform. Real-time news, data, and analytics across LevFin, private credit, and distressed debt. Backed by 500 Global.
- Company website: https://9fin.com
- Type: Startups (AI role)
- Level: Senior
- Location: New York
- Work setup: On-site
- Pay: $120K to $135K base salary per year (USD)
- Posted: 2026-06-08
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/9fin/51d1e31b-28c5-4f53-8c95-6e5d36a3817e
- Page: https://www.1752.vc/careers/jobs/9fin-senior-customer-success-manager/

## About the role

The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients’ workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate closely with the account managers and innovate on new ways to partner with the 9fin client base. The role focuses on ensuring that our clients fully understand our product offering and seek to improve usage of our platform using data to drive innovative communication.

## What they're looking for

- 4+ years of relevant account management or Customer Success experience (Capital Markets, B2B Sales or Business Development)
- A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sellside & advisory community
- A track record of managing & growing a book of enterprise clients (min $1m+ book of business)
- Ability to plan and prioritize important tasks and work with accuracy and attention to detail
- Effective written and verbal communication skills conveying messages accurately and concisely
- Team player, but also able to work effectively alone (help is always at hand if you need though!)

Tags: Sales