# IT Support Specialist at Aalyria

- Company: Aalyria
- What the company does: Aalyria is a leading technology company that supplies laser communications technology and temporospatial software-defined networking platforms to the aerospace industry. Backed by Battery.
- Company website: https://www.aalyria.com/
- Type: Startups
- Level: Mid level
- Location: Hybrid (Livermore, California, US)
- Work setup: Hybrid
- Pay: $75K to $100K base salary per year (USD)
- Posted: 2026-01-08
- Apply by: 2026-10-08
- Apply: https://ats.rippling.com/aalyria-careers/jobs/8a76a852-0e19-4b7b-9dbe-56f840e760b6
- Page: https://www.1752.vc/careers/jobs/aalyria-it-support-specialist/

## About the role

We're seeking an experienced IT Support Specialist to be the first dedicated support member of our IT team, working alongside our Senior IT Lead and Senior InfoSec Lead. This role will provide comprehensive technical support across our enterprise environment, handle day-to-day user support requests, and establish the foundation for our support operations.

## What they're looking for

- 2-3 years of help desk or technical support experience
- Working knowledge of Windows 10/11, Linux and macOS operating systems
- Experience with user account management in Active Directory or Azure AD/Entra ID
- Basic networking knowledge (TCP/IP, DNS, DHCP, WiFi, VPN)
- Experience with ticketing systems and support workflows
- Ability to troubleshoot hardware and software issues independently

Tags: Internal Engineering