# Engineer, Enterprise Service Desk at Abacus.ai

- Company: Abacus.ai
- What the company does: Abacus.AI is the AI Brain for your organization. Your very own AI Engineer will build applied AI systems across a wide variety of use cases including custom chatbots, ai workflows, forecasting, personalization and predictive modeling. Automate your entire... Backed by Index.
- Company website: https://abacus.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote in US
- Work setup: Remote
- Posted: 2026-09-29
- Apply by: 2026-11-13
- Apply: https://abacustechnology.com/about/careers/current-vacancies/?gh_jid=8008654003&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/abacus-ai-engineer-enterprise-service-desk-2/

## About the role

The Enterprise Service Desk Engineer supports and maintains a multi-tenant hosted infrastructure, acting as a Tier 3 escalation point for complex technical issues within the Enterprise Service Desk. The role includes support and administration of client environments across a broad range of technologies, along with coordination with clients and third-party vendors. This position also works closely with SME engineering teams to ensure client platform stability, reliability, and service continuity. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Advanced Windows domain administration and troubleshooting
- Microsoft 365, including Teams, Exchange, Intune, SharePoint, Azure Cloud, and Azure AD
- Storage Area Networks, including Nimble and Pure Storage
- Public cloud platforms, including Azure and AWS
- Multi-factor authentication solutions, including Microsoft Authenticator and DUO
- Backup and recovery solutions, including Veeam, MSP360, and AWS

Tags: Engineering Operations-Financial...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/abacus-ai-engineer-enterprise-service-desk-2/