# Engineer, Enterprise Service Desk at Abacus.ai

- Company: Abacus.ai
- What the company does: Abacus.AI is the AI Brain for your organization. Your very own AI Engineer will build applied AI systems across a wide variety of use cases including custom chatbots, ai workflows, forecasting, personalization and predictive modeling. Automate your entire... Backed by Index.
- Company website: https://abacus.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Athens-Clarke County, Georgia, United States; Atlanta, Georgia, United States; Boston, Massachusetts, United States;...
- Work setup: On-site
- Posted: 2026-09-29
- Apply by: 2026-11-13
- Apply: https://abacustechnology.com/about/careers/current-vacancies/?gh_jid=8008489003&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/abacus-ai-engineer-enterprise-service-desk/

## About the role

Abacus’s Level Three Support - Engineer role is responsible for the design and implementation of customer-facing and internal systems, including public and private cloud environments as well as on-premise infrastructure and telephony systems, all while providing a world-class client experience daily. In addition to leading projects, Level Threes provide escalation support to all service delivery team members. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Associate’s degree in a technology-related field required
- 5–7 years of systems engineering experience required
- 5–7 years of experience working in Microsoft environments required
- MSP-specific experience preferred
- MCSA: Server Infrastructure 70-410 preferred
- MCSA: Server Infrastructure 70-411 preferred

Tags: Enterprise Service Desk-Healthcare

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/abacus-ai-engineer-enterprise-service-desk/