# Support Engineer - Software at Abacus.ai

- Company: Abacus.ai
- What the company does: Abacus.AI is the AI Brain for your organization. Your very own AI Engineer will build applied AI systems across a wide variety of use cases including custom chatbots, ai workflows, forecasting, personalization and predictive modeling. Automate your entire... Backed by Index.
- Company website: https://abacus.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote in US
- Work setup: Remote
- Posted: 2026-10-02
- Apply by: 2026-11-16
- Apply: https://abacustechnology.com/about/careers/current-vacancies/?gh_jid=8011732003&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/abacus-ai-support-engineer-software/

## About the role

We are seeking a customer-focused and technically skilled Support Engineer - Software to join our Software team. In this role, you will serve as the primary technical contact for customers and internal stakeholders, diagnosing, troubleshooting, and resolving software application issues while delivering an exceptional support experience. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s Degree in Computer Science, or a related field preferred, or equivalent experience
- Minimum 3 years of experience in a systems administration/ helpdesk role
- 1-2 years of experience in an software development role
- Open to possible weekend work and possible on-call schedule

Tags: SW Dev & DevOps

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/abacus-ai-support-engineer-software/