# Professional Services Consultant (Self Service) at Abnormal

- Company: Abnormal
- What the company does: Abnormal AI is a behavioral AI security platform that protects email, identity, and AI—and stops insider threats. Trusted by 5,000 organizations. Backed by Greylock, Insight and Menlo.
- Company website: https://abnormal.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote - USA
- Work setup: Remote
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://abnormal.ai/careers/jobs/7997840003?gh_jid=7997840003
- Page: https://www.1752.vc/careers/jobs/abnormal-professional-services-consultant-self-service/

## About the role

Abnormal AI is looking for a Professional Services Consultant to join the Self-Serve Professional Services team. We’re looking for candidates based on the West Coast to best support the needs of this role and our customers. The Self-Serve team owns the post-sales technical deployment for our smaller, lower-touch accounts from our Mid-Market/Commercial book of business that move through implementation on a fast, largely asynchronous motion rather than a scheduled, high-touch consulting engagement.

## What they're looking for

- Genuinely curious about a customer's underlying needs (not just what they literally ask for), and able to prioritize clearly and communicate transparently when customer demands compete
- Skilled in deploying and managing SaaS products across a large portfolio of customer environments, spanning cloud platforms such as Azure and Google Cloud
- Understanding of networking basics, security protocols, and email security concepts (SPF, DKIM, DMARC) to support customer configurations and troubleshoot effectively
- Proven ability to manage a large, high-turnover volume of concurrent projects, prioritize ruthlessly, and consistently hit fast deadlines
- Experience using AI tools to templatize repeatable work and free up your judgment for the deployments that actually need it
- 2+ years in technical support or Professional Services consulting, delivering enterprise-grade, cybersecurity-related SaaS platforms in a high-growth environment

Tags: Professional Services & Deployment