# Senior ServiceNow Platform Engineer at Abnormal

- Company: Abnormal
- What the company does: Abnormal AI is a behavioral AI security platform that protects email, identity, and AI—and stops insider threats. Trusted by 5,000 organizations. Backed by Greylock, Insight and Menlo.
- Company website: https://abnormal.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: Remote - USA
- Work setup: Remote
- Posted: 2026-10-05
- Apply by: 2026-11-23
- Apply: https://abnormal.ai/careers/jobs/8011780003?gh_jid=8011780003&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/abnormal-senior-servicenow-platform-engineer/

## About the role

We are seeking an experienced Senior ServiceNow Platform Engineer to design, build, and operate enterprise-grade ServiceNow capabilities that support critical business operations. You will own platform stability, configuration, and optimization while driving strategic initiatives in automation, Agentic AI, and knowledge management. You will provide technical leadership and governance, manage the team's Agile backlog and ticket queue, write SOPs, and present platform metrics to IT management weekly. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Strong written and verbal communicator with excellent documentation skills
- Collaborative, detail-oriented, and organized
- Able to manage multiple priorities in a fast-paced environment
- Calm under pressure and energized by complex problems
- 5+ years of strong communication and collaboration, translating complex ServiceNow concepts (Flow Designer, IntegrationHub, Agentic AI) into clear guidance for technical and business audiences
- 5+ years of technical leadership and governance, including mentoring, design and code reviews, and enforcing standards and SOPs

Tags: IT

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/abnormal-senior-servicenow-platform-engineer/