# Customer Success Manager at Adelaide

- Company: Adelaide
- What the company does: TL;DR Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. Backed by Human Ventures.
- Company website: https://adelaidemetrics.com
- Type: Startups
- Level: Senior
- Location: Remote - Tri-State Area (NY, NJ, CT)
- Work setup: Remote
- Pay: $85K to $95K base salary per year (USD)
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://ats.rippling.com/adelaide/jobs/52944c57-223d-48de-bdf9-81defe1ce11d?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/adelaide-customer-success-manager/

## About the role

This role reports to the Director of Customer Success. You’ll manage and grow relationships with our agency and brand clients, support them before, during, and after campaigns, and drive adoption of Adelaide’s AU metric in how they plan, buy, and evaluate media. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Build a deep understanding of attention metrics and media quality measurement, and how agencies and brands use them to plan, buy, and optimize media
- Learn to explain Adelaide’s value to both agency stakeholders (planning, buying, investment, and analytics teams) and brand marketers
- Work with Sales, Analytics, and Technical Account Management to deliver for agency and brand clients
- Get skilled at data visualization and storytelling, turning measurement data into recommendations agencies can act on and results brands can take to their leadership
- Help shape a fast-moving, innovative startup
- Own and grow relationships with key agency and brand clients, with ongoing support and strategic guidance across their campaigns

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/adelaide-customer-success-manager/