# Senior Technical Consultant - Customer Journeys at Adobe

- Company: Adobe
- What the company does: Adobe is changing the world through digital experiences. We help our customers create, deliver and optimize content and applications.
- Company website: https://www.adobe.com
- Type: Startups
- Level: Senior
- Location: 7 Locations
- Work setup: On-site
- Pay: $134K to $245K base salary per year (USD)
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://adobe.wd5.myworkdayjobs.com/en-US/external_experienced/job/San-Jose/Senior-Customer-Journeys-Technical-Consultant_R172032
- Page: https://www.1752.vc/careers/jobs/adobe-senior-technical-consultant-customer-journeys/

## About the role

The Senior Customer Journeys Technical Consultant leads complex marketing technology implementations across B2C customers, with a strong focus on Adobe Journey Optimizer. This role combines technical delivery leadership, marketing automation expertise, and consulting capabilities to drive value for our customers and support the growth of our product offerings.

## What they're looking for

- Drive marketing personalization, experimentation, and optimization strategies that improve customer engagement, increase conversion, and improve overall marketing performance
- Act as a strong partner to Product and Engineering , by providing structured platform feedback, advocating for customer needs, and supporting ongoing product development and roadmap evolution
- Collaborate with cross‑functional teams to translate business requirements into scalable technical solutions, ensuring alignment across strategy, design, data, and platform execution
- Partner closely with project and engagement leadership on executive readouts, issue management, and proactive risk identification and mitigation
- Support the creation of delivery frameworks, accelerators , and repeatable processes that improve efficiency, consistency, and customer outcomes
- Apply proprietary Adobe AI technologies to deliver improved and high-quality customer experience