# Technical Support Engineer (TSE) at Agave

- Company: Agave
- What the company does: Agave connects your construction software systems, automates Accounts Payable workflows, and gives field and finance teams real-time visibility across projects — without replacing your ERP or PM system. Backed by Accel.
- Company website: https://www.agaveapi.com/
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Pay: $100K to $160K base salary per year (USD)
- Posted: 2026-09-01
- Apply by: 2026-10-16
- Apply: https://jobs.ashbyhq.com/agave/a263e45f-e86e-4c78-882e-a79da649e861
- Page: https://www.1752.vc/careers/jobs/agave-technical-support-engineer-tse/

## About the role

tl;dr: Fresh off a $15M Series A led by Accel (total funding now $20M+), Agave is experiencing hockey-stick growth. Our AI products are the fastest-growing part of the business: a third of new deals now include one, and we signed 8 new channel partnerships in the last month alone. We're hiring a hands-on, technical support engineer to become a true expert on the Agave Platform, own the support queue, and be the first responder to our customers when something breaks or is confusing.

## What they're looking for

- 2-8 years of experience, ideally in b2b SaaS
- 2+ years in a customer-facing role (support, CSM, solutions, or implementation) where you helped customers resolve nuanced, non-scripted issues
- Experience owning a queue of tickets or cases and driving them to resolution, not just handing them off

Tags: Product