# Customer Success Manager - East at Aidoc

- Company: Aidoc
- What the company does: Aidoc delivers clinical AI that empowers healthcare providers with faster, more accurate decision support. Explore how our clinical AI solutions enhance patient care. Backed by General Catalyst and SoftBank VF.
- Company website: https://www.aidoc.com/
- Type: Startups
- Level: Senior
- Location: US
- Work setup: On-site
- Posted: 2026-06-01
- Apply by: 2026-10-08
- Apply: https://job-boards.eu.greenhouse.io/aidocmedical/jobs/4870032101
- Page: https://www.1752.vc/careers/jobs/aidoc-customer-success-manager-east/

## About the role

This position focuses on championing customer centric solutions and outcomes. You will work closely with engineering, operations, sales and support teams to understand your customers, enhance the value they get from our solutions, and demonstrate the impact for their organization. You will have a strong understanding of our customers’ business objectives, and the ability to identify and articulate how our AI enterprise solutions support the achievement of our customers’ strategic goals.

## What they're looking for

- BSc in science, engineering, or any quantitative field. Preferably MSc
- 4+ years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles
- Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage
- Experience with data analytics is an advantage
- Previous work with medical imaging and radiologists is an advantage
- Research experience is an advantage

Tags: Customer 360