# Sr / Principal Pharma Industry Business Impact Lead (CSM) - NYC at AILY LABS

- Company: AILY LABS
- What the company does: From capital allocation to product launches, Aily Labs' Decision Intelligence powers the decisions that move enterprises forward. Book a demo. Backed by Insight.
- Company website: https://ailylabs.com/
- Type: Startups
- Level: Principal and up
- Location: US (New York)
- Work setup: On-site
- Posted: 2026-05-19
- Apply by: 2026-10-08
- Apply: https://ailylabs.jobs.personio.de/job/2642102
- Page: https://www.1752.vc/careers/jobs/aily-labs-sr-principal-pharma-industry-business-impact-lead-csm-nyc/

## About the role

As a Pharma Industry Business Impact Lead (BIL), you are the senior industry authority responsible for long-term value realization and strategic account development across Fortune 500 clients within Pharma and Life Sciences vertical. This role goes beyond a traditional Customer Success Manager profile, combining strategic account leadership, executive advisory, and industry authority.

## What they're looking for

- 7+ years of experience in the Pharma industry with deep understanding of industry economics and executive governance
- Proven track record with Fortune 500 Pharma clients in the target industry
- Strong executive presence with the ability to build lasting C-level relationships
- Clear accountability for value realization and measurable outcomes
- Comfortable operating autonomously in complex enterprise environment
- Extreme ownership mindset with accountability for outcomes, value delivery, and account growth