# Policy Manager, Quality at Airbnb

- Company: Airbnb
- What the company does: Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide. Backed by General Catalyst, Greylock and Kleiner Perkins.
- Company website: http://www.airbnb.com/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://careers.airbnb.com/positions/8185136?gh_jid=8185136
- Page: https://www.1752.vc/careers/jobs/airbnb-policy-manager-quality/

## About the role

As a Policy Manager for Quality, you will partner closely with cross-functional partners to define quality on Airbnb. You will drive the policies that set the bar for hosts and guests on the platform, help design the systems that enforces those standards, and work on how quality expectations are established for Airbnb’s marketplace. This role entails understanding the needs of hosts and guests and collaborating closely with the cross-functional teams who design the enforcement systems behind these policies.

## What they're looking for

- You are a seasoned Community Policy leader who loves solving complex problems and has a track record of strong cross-functional collaboration
- You have deep experience with quality or standards policy in a two-sided marketplace
- You have worked on reviews, ratings, or reputation systems, and understand the consumer protection issues they raise
- You are experienced working with business and product teams to understand their strategic objectives and to deliver policy solutions that enable business goals
- You are an excellent communicator with exceptional writing skills
- You are an adept presenter with experience engaging with all levels of leadership, including senior executives

Tags: Trust and Safety