# Senior Product Manager, Community Support Experience at Airbnb

- Company: Airbnb
- What the company does: Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide. Backed by General Catalyst, Greylock and Kleiner Perkins.
- Company website: http://www.airbnb.com/
- Type: Startups
- Level: Senior
- Location: Remote USA
- Work setup: Remote
- Posted: 2026-09-10
- Apply by: 2026-10-25
- Apply: https://careers.airbnb.com/positions/8186787?gh_jid=8186787
- Page: https://www.1752.vc/careers/jobs/airbnb-senior-product-manager-community-support-experience/

## About the role

Airbnb is a vision and mission driven company. Our Product Managers (PMs) embody this culture and mindset. Platform Product Managers here imagine the ideal end state for our community (guests and hosts) first, work backwards from it, and deliver the vision in a scalable way. They champion a winning strategy and leverage metrics to ensure we are making progress against it.

## What they're looking for

- Understand the competitive landscape. Challenge the status quo. Influence design and product marketing team and inspire people towards a unified outcome
- Define success with clearly measurable objectives and key results
- Define a winning product strategy and create a sound roadmap
- Align the vision, OKR, strategy and roadmap with senior leaders and stakeholders across the company
- Prioritize work based on inputs from many stakeholders, while being flexible to iterate/change
- Maintain product backlog and the product roadmap

Tags: Product Management