# Forward Deployed Engineer - AI Solutions Engineering at Aircall

- Company: Aircall
- What the company does: AI-powered customer communications platform to unify channels, automate tasks, & provide insights. Integrate with CRM & helpdesk. 250+ integrations like Hubspot, Salesforce. Backed by 500 Global.
- Company website: https://aircall.io
- Type: Startups (AI role)
- Level: Mid level
- Location: New York Office
- Work setup: Hybrid
- Pay: $90K to $136K base salary per year (USD)
- Posted: 2025-11-26
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/aircall/4965256f-b814-46a5-b6f6-e83bec714120
- Page: https://www.1752.vc/careers/jobs/aircall-forward-deployed-engineer-ai-solutions-engineering/

## About the role

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

## What they're looking for

- Lead customer discovery and design sessions to map business processes, identify automation opportunities, and define solution architecture
- Design, build, and deploy integrations using low/no-code platforms (Zapier, Make, n8n, Workato) and CRM automation tools (HubSpot Workflows, Salesforce Flow) with API connectors
- Collaborate with Engineering to validate technical feasibility, resolve blockers, and share field learnings that inform product improvements
- Configure and optimize the AI Agent — defining intents, prompts, actions, guardrails, and performance metrics
- Manage complex, cross-functional deployments — defining timelines, aligning stakeholders, ensuring accountability, and delivering on time and within scope
- Create scalable models and reusable frameworks (templates, playbooks, reference architectures) that make future projects faster and more consistent

Tags: Solution Engineering