# Senior Technical Account Manager at Airwallex

- Company: Airwallex
- Company website: https://www.airwallexhelpau.com
- Type: Startups
- Level: Senior
- Location: US - New York
- Work setup: On-site
- Pay: $160K to $210K base salary per year (USD)
- Posted: 2026-09-04
- Apply by: 2026-10-19
- Apply: https://jobs.ashbyhq.com/airwallex/024757a7-7c4f-49e7-a981-2dafa0b6ae0d
- Page: https://www.1752.vc/careers/jobs/airwallex-senior-technical-account-manager/

## About the role

As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers.

## What they're looking for

- Bachelor's degree in a STEM discipline, with strong academic achievements
- At least 5 years experience working in an engineering, technical support, or technical account manager role
- Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment
- Ability to approach customer and sales team requests in a proactive and consultative manner, listen and understand user requests and needs and effectively deliver
- Thorough understanding of the software development lifecycle and API architecture
- Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers

Tags: Merchant Services