# Telephony Integration Administrator at Aledade

- Company: Aledade
- What the company does: Aledade is a national leader empowering primary care organizations with actionable insights to improve patient health and support business sustainability. Backed by Lightspeed and IVP.
- Company website: https://aledade.com/
- Type: Startups
- Level: Mid level
- Location: Remote, United States
- Work setup: Remote
- Posted: 2026-07-28
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/aledade/f9a902fe-dbc9-4312-a78b-d0029743c894
- Page: https://www.1752.vc/careers/jobs/aledade-telephony-integration-administrator/

## About the role

The Telephony Solutions Administrator is responsible for driving the design, implementation, and support of Aledade's telephony, integration, and AI solutions. This role will lead API development, system integrations, telephony engineering, and security coordination to ensure the delivery of secure, scalable, and dependable systems.

## What they're looking for

- Bachelor’s Degree or equivalent experience
- 4+ years of experience supporting contact center technology, systems engineering, telephony platforms, or enterprise technology solutions
- Experience administering Five9 or another enterprise CCaaS platform, including ability to think strategically and architect how the telephony CCaaS system and its features will integrate and function within the organization’s broader technology ecosystem
- Automation familiarity with low-code automation tools or basic scripting (JavaScript/Python) to interact with REST APIs
- Skilled at navigating security reviews, using Jira to document workflows, and integrating various systems and tools that operate on the telephony platform
- Experience supporting enterprise technology implementations, platform migrations, or technical projects

Tags: Patient & Practice Solutions