# Enterprise Customer Success Manager at AlertMedia

- Company: AlertMedia
- What the company does: AlertMedia helps organizations protect their people, operations, and brand through critical events. Backed by Silverton Partners.
- Company website: https://alertmedia.com
- Type: Startups
- Level: Senior
- Location: Remote, United States or Austin, TX HQ
- Work setup: Remote
- Posted: 2026-10-30
- Apply by: 2026-12-14
- Apply: https://job-boards.greenhouse.io/alertmedia/jobs/8925962002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/alertmedia-enterprise-customer-success-manager/

## About the role

Sponsorship: This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years’ experience as a Customer Success Manager
- 1-2+ years’ experience supporting Enterprise customers in a CSM role
- Emergency communications or risk response industry experience (nice to have)
- Desire to work with demanding, multi-national customers
- Established CSM who is self-motivated and customer-focused
- Salesforce & excel required, Gainsight (nice to have)

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/alertmedia-enterprise-customer-success-manager/