# IT Support Specialist at AlertMedia

- Company: AlertMedia
- What the company does: AlertMedia helps organizations protect their people, operations, and brand through critical events. Backed by Silverton Partners.
- Company website: https://alertmedia.com
- Type: Startups
- Level: Mid level
- Location: Austin, TX HQ
- Work setup: On-site
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://job-boards.greenhouse.io/alertmedia/jobs/8837083002
- Page: https://www.1752.vc/careers/jobs/alertmedia-it-support-specialist/

## About the role

Sponsorship: AlertMedia does not sponsor candidates. Must have legal authorization to work in the US without sponsorship now and in the future

## What they're looking for

- 1 to 3 years of experience in a technology support role
- Excellent troubleshooting skills
- Experience with Windows 10/11 and Mac OS required
- Experience with Microsoft Entra and Exchange preferred
- Basic understanding of TCP/IP protocol and basic network troubleshooting skills
- Experience with Jira, & Azure a plus

Tags: Information Technology