# Customer Success Manager - EMEA at Alguna

- Company: Alguna (YC S23)
- What the company does: AI-Native CPQ & Billing for Modern Pricing Models. Backed by Y Combinator.
- Company website: https://alguna.com
- Type: Startups (AI role)
- Level: Senior
- Location: GB / IE / DE / Remote (GB; IE; DE)
- Work setup: Remote
- Pay: $60K to $115K base salary per year (USD)
- Posted: 2026-07-15
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/alguna/jobs/favvk7b-customer-success-manager-emea
- Page: https://www.1752.vc/careers/jobs/alguna-customer-success-manager-emea/

## About the role

Own customers end-to-end (the fun kind): From kickoff → onboarding → adoption → renewal/expansion. If a customer is stuck, you’re on it. Drive time-to-value: Help customers implement Alguna quickly and see impact early across pricing, quoting, and billing workflows.

## What they're looking for

- You like living in the messy middle of revenue workflows: Pricing, quoting, billing, renewals, approvals, exceptions, “special deal terms”… you don’t get scared when it’s complicated
- You can understand the needs of different company functions: You’re fluent enough with Finance/RevOps (accuracy, controls, auditability) and Sales (speed, flexibility, closing deals) to keep everyone aligned
- You’re calm when the numbers matter: When money, invoices, or customer trust is involved, you’re detail-oriented, structured, and you don’t hand-wave
- You’re a strong project driver: You can run implementations with clear plans, owners, and timelines without turning it into heavy process
- You’re technical in the practical way: You can reason about integrations, APIs, data flows, and “where the source of truth lives” well enough to unblock customers and work tightly with engineers
- You have a sharp ear for signal: You can turn scattered feedback (“this feels off”) into an actionable problem statement and a concrete next step

Tags: Product