# Customer Success Coordinator - Implementation at Allego

- Company: Allego
- What the company does: Allego's leading AI powered sales enablement platform combines sales training, coaching, content management, and digital selling. Backed by General Catalyst.
- Company website: https://www.allego.com/
- Type: Startups
- Level: Mid level
- Location: Waltham, MA - Hybrid
- Work setup: Hybrid
- Pay: $57K to $67K base salary per year (USD)
- Posted: 2026-08-20
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/allego/jobs/4376516009
- Page: https://www.1752.vc/careers/jobs/allego-customer-success-coordinator-implementation/

## About the role

As an Implementation Customer Success Coordinator - Implementation, you will play an essential role on our Implementation Services team, helping ensure the seamless onboarding, technical configuration, and early platform success for new Allego customers.

## What they're looking for

- 1–2 years of professional experience in customer service, client relations, software implementation support, or technical application support preferred
- SaaS & Tech Aptitude: Strong technical aptitude with the ability to quickly master software functionality, navigate web applications, and configure platform settings to meet business needs
- Customer Focus: Highly responsive and customer-centric approach, demonstrating urgency, empathy, and ownership in helping clients succeed
- Detail & Quality Mindset: Exceptional organizational skills, high attention to detail, and a commitment to quality execution across concurrent tasks and projects
- Communication Skills: Excellent written and verbal communication skills, with the confidence to host live training sessions, walk customers through technical steps, and present ideas clearly
- Teamwork: Strong interpersonal skills and a collaborative mindset, with a proven ability to partner effectively with project managers and technical peers

Tags: Implementation