# Senior Customer Support Specialist at Allego

- Company: Allego
- What the company does: Allego's leading AI powered sales enablement platform combines sales training, coaching, content management, and digital selling. Backed by General Catalyst.
- Company website: https://www.allego.com/
- Type: Startups
- Level: Senior
- Location: Waltham, MA
- Work setup: On-site
- Pay: $53K to $65K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://job-boards.greenhouse.io/allego/jobs/4415198009
- Page: https://www.1752.vc/careers/jobs/allego-senior-customer-support-specialist/

## About the role

As a Senior Customer Support Specialist, you will manage inbound customer requests for technical support and services, and in doing so, reinforce Allego’s award-winning reputation as a provider of fast and friendly support to all customers.

## What they're looking for

- Excellent communication, writing, and problem-solving skills
- Leads the team by example to align with company goals and changes
- Experience with Zendesk is preferred
- Calm under pressure
- Detail-oriented and driven by quality
- Flexibility to cover later hours occasionally

Tags: Support