# Manager, Renewals at Aloft

- Company: Aloft
- What the company does: Aloft provides an FAA approved airspace and fleet management platform, powering mission-critical drone operations for public safety and the enterprise. Backed by a16z.
- Company website: https://www.aloft.ai
- Type: Startups (AI role)
- Level: Senior
- Location: Lexington, South Carolina, United States; McKinney, Texas, United States; Mesa, Arizona, United States
- Work setup: On-site
- Posted: 2026-08-27
- Apply by: 2026-10-12
- Apply: https://job-boards.greenhouse.io/versaterm/jobs/5400199008
- Page: https://www.1752.vc/careers/jobs/aloft-manager-renewals/

## About the role

AI is central to where we're going. Not as a feature but as core infrastructure. We're embedding intelligence directly into the workflows our customers rely on every day, and we're doing it alongside them. Our customers tell us what the mission demands. We build what answers it.

## What they're looking for

- Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related field (or equivalent experience)
- 5-8 years of experience in renewals, deal desk, customer success operations, or commercial account management with at least 3+ years of people leadership experience, including coaching and performance management
- Strong understanding of recurring revenue models, retention metrics, and renewal forecasting
- Experience managing complex contracts, MSAs, amendments, and enterprise renewals
- Experience in evaluating and automating processes, with a hands-on, human-led approach to using AI
- Solutions-focused, comfortable with ambiguity, and able to lead others through times of change

Tags: Customer Support (535)