# CSM Manager, FS HG at AlphaSense

- Company: AlphaSense
- What the company does: Find company insights, market data and research across 500M+ documents instantly. Make faster, confident decisions with AlphaSense's AI-powered platform. Backed by SoftBank VF.
- Company website: https://www.alpha-sense.com/
- Type: Startups
- Level: Senior
- Location: New York, New York, United States
- Work setup: On-site
- Posted: 2026-10-28
- Apply by: 2026-12-12
- Apply: https://job-boards.greenhouse.io/alphasense/jobs/8846082002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/alphasense-csm-manager-fs-hg/

## About the role

We’re looking for a Manager of Customer Success to lead, develop, and inspire a team of approximately 3 to 5 client-facing product experts who help our customers get maximum value from AlphaSense. As a leader in our Customer Success organization, you’ll partner closely with Account Executives (pre-sales) and Account Managers (post-sales) to ensure our Customer Success Managers are delivering exceptional engagements — from high-impact demos that win new business to adoption campaigns that drive long-term success. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2+ years in a client-facing SaaS role (Customer Success, Sales Engineering, Product Specialist, or similar)
- 1+ years leading high-performing teams
- Deep understanding of financial services workflows, expertise in investment banking, private equity, and hedge funds is a plus
- Exceptional communicator with strong presentation skills and the ability to tailor narratives to senior stakeholders
- Data-driven decision-maker who uses metrics and insights to prioritize and measure success
- Thrive in a fast-paced, high-growth environment and enjoy building for scale

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/alphasense-csm-manager-fs-hg/