# Operations Manager, III, SSD, SMD1 at Amazon

- Company: Amazon
- What the company does: Backed by Kleiner Perkins and Madrona.
- Company website: http://www.amazon.com/
- Type: Startups
- Level: Senior
- Location: Baltimore, Maryland, USA
- Work setup: On-site
- Posted: 2026-09-29
- Apply by: 2026-11-13
- Apply: https://www.amazon.jobs/en/jobs/10563861/operations-manager-iii-ssd-smd1
- Page: https://www.1752.vc/careers/jobs/amazon-operations-manager-iii-ssd-smd1/

## About the role

Operations Manager — Sub-Same Day Delivery Managed end-to-end operations at a last-mile delivery station, overseeing inbound, sort, and dispatch processes. Led a team of 50–100+ associates across multiple shifts, driving performance in delivery quality, cost efficiency, and safety. Owned key operational metrics including DPMO, route efficiency, and on-time delivery rates. Partnered cross-functionally with planning, transportation, and workforce management to meet daily volume targets and SLA commitments.

Tags: Fulfillment & Operations Management