# Senior Customer Success Specialist, Amazon Connect at Amazon

- Company: Amazon
- What the company does: Backed by Kleiner Perkins and Madrona.
- Company website: http://www.amazon.com/
- Type: Startups
- Level: Senior
- Location: SGP
- Work setup: On-site
- Posted: 2026-09-29
- Apply by: 2026-11-13
- Apply: https://www.amazon.jobs/en/jobs/10564080/senior-customer-success-specialist-amazon-connect
- Page: https://www.1752.vc/careers/jobs/amazon-senior-customer-success-specialist-amazon-connect/

## About the role

AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences.

Tags: Business & Merchant Development