# Technical Account Manager at Ambassador Labs

- Company: Ambassador Labs
- What the company does: Gravitee Edge Stack + Gravitee streamline multi-gateway API management with unified visibility, governance, and a single developer portal for all your APIs. Backed by Insight.
- Company website: https://www.getambassador.io/
- Type: Startups
- Level: Senior
- Location: Denver, United States
- Work setup: On-site
- Posted: 2026-09-10
- Apply by: 2026-10-25
- Apply: https://graviteetopcoltd.teamtailor.com/jobs/8362141-technical-account-manager
- Page: https://www.1752.vc/careers/jobs/ambassador-labs-technical-account-manager/

## About the role

As agent governance goes mainstream, Gravitee is taking APIs, event streams, and AI networks to the next level. As a Technical Account Manager (TAM), you are the post-sales technical owner for a tiered portfolio of enterprise accounts across North America. You will provide hands-on technical depth with your top-tier customers while maintaining structured cadences across the rest of your portfolio.

## What they're looking for

- Portfolio Management: Proven experience managing a portfolio of enterprise customers, with concrete examples of prioritizing effectively across competing customer demands
- Platform Depth: Strong technical depth in APIs, integration, and cloud-native platforms, with hands-on implementation experience using Docker and/or Kubernetes
- Security & Standards Fluency: Solid understanding of API security and identity and access management protocols, including OAuth 2.0, OIDC, JWT, and SSO
- Executive Communication: Exceptional ability to communicate effectively with audiences ranging from engineers and architects to executives, and to build trusted advisory relationships
- Technical Customer Leadership: Ability to understand a customer's architecture, connect technical requirements to business outcomes, and guide customers toward scalable solutions and best practices
- Boundary Discipline: Ability to scope an engagement, maintain that scope, and escalate effectively while ensuring customers continue moving forward