# Customer Success Manager - Contract (Procurement) at AmpliFund

- Company: AmpliFund
- What the company does: AmpliFund's cloud-based SaaS Grant Management Solution (GMS) empowers funders and recipients to streamline processes, centralize data and documentation, facilitate quantitative and qualitative reporting, and maximize impact. Backed by Jumpstart Ventures.
- Company website: https://amplifund.com
- Type: Startups
- Level: Senior
- Location: Atlanta, Georgia
- Work setup: On-site
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://euna.bamboohr.com/careers/782
- Page: https://www.1752.vc/careers/jobs/amplifund-customer-success-manager-contract-procurement/

## About the role

The Customer Success Manager has a strategic and supportive role within the Procurement Customer Success team at Euna Solutions, reporting to the Manager of Customer Success.

## What they're looking for

- Develop a deep understanding of our Procurement SaaS product and its use cases in the public sector
- Communicate confidently with executives, project managers, business analysts, end users and key stakeholders leading regular customer meetings
- Build strong relationships with key stakeholders, identifying individual and organizational goals to deliver value at any communication touchpoint
- Design and execute customer success plans to help customers achieve their desired outcomes and maximize the value they receive from our product
- Conduct regular customer check-ins to monitor progress, identify issues, and address concerns
- Collaborate with senior Customer Success Managers and cross-functional teams, including sales, marketing, and product development, to ensure customers receive exceptional service

Tags: Enablement Services
