# Sr. Implementation Manager (Payments) at AmpliFund

- Company: AmpliFund
- What the company does: AmpliFund's cloud-based SaaS Grant Management Solution (GMS) empowers funders and recipients to streamline processes, centralize data and documentation, facilitate quantitative and qualitative reporting, and maximize impact. Backed by Jumpstart Ventures.
- Company website: https://amplifund.com
- Type: Startups
- Level: Senior
- Location: Atlanta, Georgia
- Work setup: On-site
- Posted: 2026-09-02
- Apply by: 2026-10-17
- Apply: https://euna.bamboohr.com/careers/749
- Page: https://www.1752.vc/careers/jobs/amplifund-sr-implementation-manager-payments/

## About the role

As a Sr Implementation Manager, you will be our new customers’ primary contact, overseeing the onboarding process from end-to-end. This is a multi-faceted set of responsibilities including requirements gathering, configuration of our SaaS products to meet those requirements, carrying out basic project management activities, and ensuring a smooth transition from sales to adoption.

## What they're looking for

- Own the client relationship and overall project health for the team's most complex or highest-priority implementations, from kickoff through go-live
- Keep Cloud Coach current daily: timelines, health ratings, client surveys, TTFV, and budget/on-time status
- Lead weekly client status calls: send the agenda 24 hours ahead, surface risks to scope or schedule, document action items with clear owners, and send follow-up notes within 24 hours
- Run weekly project check-ins with your TSS covering timeline, budget, ETCs, and risks, and post a weekly recap in the project's Teams channel
- Coordinate with the Hardware team on kiosk/POS device ordering, testing, shipping, and setup confirmation
- Coordinate with Platform/Development on integration deadlines and prioritization, and track engineering ticket progress and priority

Tags: Professional Services