# Customer Success Manager, Financial Services at Anthropic

- Company: Anthropic
- What the company does: Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. Backed by Accel, Bessemer and General Catalyst.
- Company website: https://www.anthropic.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
- Work setup: On-site
- Posted: 2026-08-17
- Apply by: 2026-10-14
- Apply: https://job-boards.greenhouse.io/anthropic/jobs/5391062008
- Page: https://www.1752.vc/careers/jobs/anthropic-customer-success-manager-financial-services/

## About the role

Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Financial Services segment. As an Enterprise Customer Success Manager for FSI, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning Banking, Insurance, Asset & Wealth Management, and Data Providers — helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and API.

## What they're looking for

- 6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering
- Experience working with enterprises in Financial Services
- Deep understanding of FSI regulatory, risk, and compliance needs
- Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
- Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
- Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes

Tags: Sales

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/anthropic-customer-success-manager-financial-services/