# Customer Success Manager, Public Sector (National Security) at Anthropic

- Company: Anthropic
- What the company does: Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. Backed by Accel, Bessemer and General Catalyst.
- Company website: https://www.anthropic.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Washington, DC
- Work setup: On-site
- Posted: 2026-09-18
- Apply by: 2026-11-02
- Apply: https://job-boards.greenhouse.io/anthropic/jobs/5427479008
- Page: https://www.1752.vc/careers/jobs/anthropic-customer-success-manager-public-sector-national-security/

## About the role

As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with technical fluency to drive adoption of Claude Code, the Claude API, and Claude for Government (C4G) on classified infrastructure delivered through a cleared cloud provider, while maintaining our high standards for safety, security, and discretion.

## What they're looking for

- Experience driving success with consumption-based products (tokens, throughput, capacity) as well as seat-based products, including measuring adoption and value when you cannot see usage directly
- Passion for thinking creatively about how to use AI in a way that is safe and beneficial for the national security mission, and ultimately furthers the goal of advancing safe AI systems
- A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player

Tags: Sales