# Customer Success Manager, Top Accounts at Anthropic

- Company: Anthropic
- What the company does: Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. Backed by Accel, Bessemer and General Catalyst.
- Company website: https://www.anthropic.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco, CA; Seattle, WA
- Work setup: On-site
- Posted: 2026-08-17
- Apply by: 2026-10-14
- Apply: https://job-boards.greenhouse.io/anthropic/jobs/5392957008
- Page: https://www.1752.vc/careers/jobs/anthropic-customer-success-manager-top-accounts/

## About the role

Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption for one of our largest accounts in the Tech segment. As a dedicated Enterprise Customer Success Manager you’ll be their strategic partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas.

## What they're looking for

- 8+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, and/or Strategy Consulting
- Technical fluency with ability to understand and articulate AI/ML concepts, the software development lifecycle (SDLC), and implementation patterns across a set of diverse stakeholders—from end users to executives
- You build with AI daily, automating your own workflows with agents, skills, and tooling is second nature, preferred experience with Claude Code
- Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs

Tags: Sales

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/anthropic-customer-success-manager-top-accounts/