# Head of Customer Engineering at Anyscale

- Company: Anyscale
- What the company does: Powered by Ray, Anyscale helps AI builders run data-intensive workloads to build and deploy Foundation Models and AI at scale on any cloud. Backed by NEA, a16z and Amplify.
- Company website: https://www.anyscale.com/
- Type: Startups
- Level: Principal and up
- Location: San Francisco
- Work setup: On-site
- Pay: $315K to $375K base salary per year (USD)
- Posted: 2026-07-03
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/anyscale/469054d6-da2d-4945-8ea1-63ff5bc8007e
- Page: https://www.1752.vc/careers/jobs/anyscale-head-of-customer-engineering/

## About the role

Anyscale is looking for an experienced and hands-on engineering leader to lead our Customer Engineering team. This is a critical leadership role within our Go-To-Market organization, responsible for delivering exceptional technical support while helping ensure customer experiences directly influence the evolution of our platform.

## What they're looking for

- 8+ years of engineering experience, including 3–5+ years leading Support Engineering, Customer Engineering, Developer Support, Site Reliability Engineering, or related technical teams
- Experience leading customer-facing engineering teams in a high-growth SaaS or infrastructure software company
- Strong technical background with experience supporting cloud infrastructure, distributed systems, Kubernetes, AI/ML platforms, or developer infrastructure
- Demonstrated success improving the effectiveness of technical customer organizations through operational improvements, technical leadership, and strong cross-functional partnerships
- Experience partnering closely with Product Management and Engineering to communicate customer needs and influence product improvements
- Strong understanding of operational metrics and experience using data to improve customer outcomes and team performance

Tags: Customer Solutions Group