# Customer Care Associate at AptDeco

- Company: AptDeco (YC W14)
- What the company does: AptDeco is the easiest way to buy and sell used furniture. Backed by Y Combinator.
- Company website: https://www.aptdeco.com/
- Type: Startups
- Level: Associate
- Location: United States - Remote / Remote (US)
- Work setup: Remote
- Posted: 2025-12-03
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/aptdeco/jobs/Kc42Icl-customer-care-associate
- Page: https://www.1752.vc/careers/jobs/aptdeco-customer-care-associate/

## About the role

AptDeco is reinventing the way people buy and sell furniture. We’ve built a trusted online marketplace powered by a first-of-its-kind logistics network — removing all the friction from a process that’s traditionally been messy, inconvenient, and unreliable. Now, as we scale nationally, we’re looking for builders, problem-solvers, and operators who want to help shape a product and experience that simply didn’t exist before.

## What they're looking for

- A strong communicator. You’re self-aware, well-spoken on the phone and eloquent in emails. You are the voice of AptDeco
- Personable and empathetic. You’ve been described as a people person. You can talk to anyone in any situation. Your engagement makes users feel and know they are your top priority
- Naturally curious and adaptive. You're innovative and proactively look for ways to improve upon things
- A teamplayer. You’re excited to work on a small team and help build something amazing
- Strong organizational, analytic, written, and verbal communication skills
- Experience in a customer service or technical support environment with a strong desire to help people

Tags: Operations