# Customer Support Consultant at Aptean

- Company: Aptean
- What the company does: Run your business with software built for your industry. Aptean delivers AI-enhanced solutions for food, manufacturing, retail, logistics and more. Backed by Insight.
- Company website: https://www.aptean.com/en-US
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://careers.aptean.com/jobs/6796?lang=en-us
- Page: https://www.1752.vc/careers/jobs/aptean-customer-support-consultant/

## About the role

Do you have experience from the service industry, do you understand the workflows in a workshop or in a service organization – and do you also have a flair for IT? You do not have to come from a traditional IT position. The most important thing is that you understand the business and the processes our customers work with, and that you have the desire and ability to translate that understanding into good digital solutions.

## What they're looking for

- receive, analyze and resolve support cases from our customers
- Advise customers on the best use of our solutions
- familiarize yourself with the customers' processes and business procedures
- help customers leverage IT and digitalization to create more efficient workflows
- Have solid practical experience from the service industry
- have worked with IT as a tool to streamline and digitize workflows