# Contact Center Representative (Temp to Hire) at Aqua

- Company: Aqua
- What the company does: The AI-Native Turnkey Alternative Investment Platform (TAIP). Backed by Y Combinator.
- Company website: https://www.aquasec.com/
- Type: Startups
- Level: Mid level
- Location: IL Kankakee Contact Center
- Work setup: On-site
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://aquaamerica.wd5.myworkdayjobs.com/en-US/Essential_Careers/job/IL-Kankakee-Contact-Center/Contact-Center-Representative--Temp-to-Hire-_R6432
- Page: https://www.1752.vc/careers/jobs/aqua-contact-center-representative-temp-to-hire-2/

## About the role

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

## What they're looking for

- High school diploma or state‑accepted equivalency certificate
- At least two years of customer service and/or related business experience
- Available to work scheduled shifts within the Contact Center’s operating hours of Monday through Friday, 8:00 AM to 6:00 PM EST based on business needs
- Proficiency in Microsoft Outlook and general computer software navigation
- Strong verbal and written communication skills
- Strong critical-thinking skills with sound judgment to resolve issues efficiently