# Workforce Analyst at Aqua

- Company: Aqua
- What the company does: The AI-Native Turnkey Alternative Investment Platform (TAIP). Backed by Insight and Lightspeed.
- Company website: https://www.aquasec.com/
- Type: Startups
- Level: Analyst
- Location: PA NORTH SHORE - 375
- Work setup: On-site
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://aquaamerica.wd5.myworkdayjobs.com/en-US/Essential_Careers/job/PA-NORTH-SHORE---375/Workforce-Analyst_R6424?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/aqua-workforce-analyst/

## About the role

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Highschool diploma or equivalent
- 2-5 years of relevant experience
- Advanced proficiency in Microsoft Excel and proficiency with Microsoft Word and PowerPoint
- Strong knowledge of contact center workforce management principles, performance metrics, and reporting practices
- Experience with workforce management software that includes forecasting, scheduling, and real-time adherence capabilities, such as Verint, NICE, Genesys, Five9, Calabrio, or a comparable platform
- Advanced analytical and problem-solving skills, including the ability to organize, validate, interpret, and clearly explain complex data


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/aqua-workforce-analyst/