# Support Desk Manager at Arine

- Company: Arine
- What the company does: Pronunciation: a:rine [uh-reen]. Noun: Arine is a name of Basque origin meaning "light." Arine illuminates the possibilities with medication management to deliver comprehensive economic and health outcomes. Backed by MaC Venture Capital.
- Company website: https://arine.io
- Type: Startups
- Level: Senior
- Location: Remote (United States of America)
- Work setup: Remote
- Pay: $115K to $125K base salary per year (USD)
- Posted: 2026-08-31
- Apply by: 2026-10-19
- Apply: https://ats.rippling.com/arine/jobs/d2d26abb-29d5-4f9e-8ee2-f53ebbb2b2c6?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/arine-support-desk-manager/

## About the role

At Arine, smooth and efficient processes are critical to our success. We’re seeking a Support Desk Manager with excellent organizational, leadership, and communication skills to oversee our Support Desk operations. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 6+ years of experience in Customer Support or IT Support, including at least 2 years in a leadership or management role
- Experience managing a Support Desk in a SaaS or healthcare technology environment
- Strong technical understanding of support operations, ticketing systems, and workflows
- Proficiency with Ticketing tools such as JIRA and data visualization/reporting tools
- Proven ability to build and lead high-performing, remote support teams
- Excellent organizational, written, and verbal communication skills

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/arine-support-desk-manager/