# Director, Customer Success at ArmorCode

- Company: ArmorCode
- What the company does: ArmorCode is a B2B cybersecurity company that provides a unified Application Security Posture Management (ASPM) platform to help organizations manage vulnerabilities, compliance, and risk across their software supply chain. Backed by Cervin Ventures.
- Company website: https://armorcode.com
- Type: Startups
- Level: Principal and up
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://job-boards.greenhouse.io/armorcode/jobs/5270737007?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/armorcode-director-customer-success/

## About the role

As Director, Customer Success, you will own the end-to-end customer journey for ArmorCode's enterprise security customers — from onboarding and adoption through renewal, expansion, and advocacy. You'll lead a global organization spanning Customer Success (US and India), setting the strategy, playbooks, and operational rigor that turn customers into long-term partners and champions of the ArmorCode platform. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Minimum 15+ years in Enterprise Customer Success, of which at least 10+ years are in a SaaS environment
- Proven experience in a customer success leadership role within the technology or cybersecurity industry, preferably with exposure to large enterprise accounts and complex customer landscapes
- Experience managing Customer Success or similar organizations in an enterprise SaaS environment
- Experience scaling CS organizations in $25M–$100M ARR companies
- Proven success driving GRR and NRR in enterprise SaaS with ACVs greater than $100K
- Demonstrated experience implementing AI approaches or AI-driven tooling (e.g., predictive analytics, automated workflows, LLM-assisted communication) within a Customer Success organization

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/armorcode-director-customer-success/