# Senior Technical Customer Success Manager at Arpio

- Company: Arpio
- What the company does: Backed by Y Combinator.
- Company website: https://arpio.io
- Type: Startups
- Level: Senior
- Location: Research Triangle Park, NC
- Work setup: Remote
- Posted: 2026-10-08
- Apply by: 2026-11-22
- Apply: https://arpio.breezy.hr/p/c5bf177ee200-senior-technical-customer-success-manager?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/arpio-senior-technical-customer-success-manager/

## About the role

Our Customer Success team helps Arpio customers protect their applications from the unexpected, using Arpio’s innovative SaaS platform. As a Senior Technical Customer Success Manager, you will serve as an integral part of our growing team, focusing on customer satisfaction and retention for large enterprise organizations. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 7+ years of experience in a technical, customer-facing Customer Success or Account Management role
- Previous experience using CSM tools such as SalesForce, Hubspot, Intercom, etc. and ticketing tools such as Jira
- Strong understanding of AWS and/or Azure services, cloud computing and networking technologies, and a desire to continue to learn new technologies
- Excellent communication skills with a proven ability to collaborate and build relationships with customers
- Keen attention to detail, as well as the ability to also see the bigger picture and identify opportunities for improvement
- Curious and capable problem solving skills


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/arpio-senior-technical-customer-success-manager/