# Director, Payment Operations at Array Labs

- Company: Array Labs
- What the company does: Array Labs creates powerful, modular, and flexible radar systems designed for mass production — delivering greater capability and performance at a fraction of the cost of traditional approaches. Backed by Y Combinator.
- Company website: https://www.arraylabs.io/
- Type: Startups
- Level: Principal and up
- Location: Remote - USA or Canada
- Work setup: Remote
- Posted: 2026-09-18
- Apply by: 2026-11-02
- Apply: https://boards.greenhouse.io/array/jobs/6161426004?gh_jid=6161426004
- Page: https://www.1752.vc/careers/jobs/array-labs-director-payment-operations/

## About the role

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

## What they're looking for

- 5+ years of experience in payment operations, financial operations or payment infrastructure, including several years leading teams or functions
- Direct experience working for a payment facilitator, embedded-payments platform or vertical SaaS company with integrated payments
- Experience building or scaling payment operations in a high-growth, technology-driven environment
- Strong working knowledge of ACH and card-payment flows, including authorization, capture, funding, settlement, reconciliation, refunds, chargebacks and exceptions
- Experience managing payment incidents and complex client escalations, including triage, communications, root-cause analysis and corrective actions
- Demonstrated ability to design operational controls, procedures, reporting and audit evidence in partnership with Legal, Compliance and Risk

Tags: Operations