# Forward Deployed Engineer, Triage at Assembly AI

- Company: Assembly AI
- What the company does: Backed by Accel, Insight and Y Combinator.
- Company website: https://www.assemblyai.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco
- Work setup: On-site
- Pay: $115K to $135K base salary per year (USD)
- Posted: 2026-10-23
- Apply by: 2026-12-07
- Apply: https://job-boards.greenhouse.io/assemblyai/jobs/4747340005?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/assembly-ai-forward-deployed-engineer-triage-sf/

## About the role

AssemblyAI is growing quickly, and we're hiring a Forward Deployed Engineer for our Triage team. You'll work across our entire customer base to answer their questions and solve their technical problems. You’ll also build and run the agents that handle our first line of customer contact. Most of your work happens in Slack, with customers and our Engineering and Research teams. This role is hybrid. You'll need to live within commuting distance of our SF office. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2+ years in a technical, customer-facing role (solutions engineering, technical support, developer relations, or software development). We'll consider 1 year for someone with a strong solutions background
- Proficiency in at least one programming language. Python preferred, other languages considered
- Daily use of coding agents like Claude Code or Codex, with real projects shipped using them. You manage context across long tasks and check agent output before it reaches a customer
- Experience with REST APIs, and the ability to read and debug customer code
- Strong written communication. Most of this job happens in Slack
- Ability to hear a customer use case and map it to what our API can do

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/assembly-ai-forward-deployed-engineer-triage-sf/