# Accounts Receivable & Collections Specialist at AssetWatch

- Company: AssetWatch
- What the company does: AssetWatch is a leader in proactive and predictive maintenance solutions, providing a rapidly deployable, end-to-end remote condition monitoring service. Backed by G2 Venture Partners.
- Company website: https://assetwatch.com
- Type: Startups
- Level: Mid level
- Location: United States
- Work setup: On-site
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://job-boards.greenhouse.io/assetwatch/jobs/4738403005
- Page: https://www.1752.vc/careers/jobs/assetwatch-accounts-receivable-and-collections-specialist/

## About the role

This is individual contributor role focused on complex account resolution, customer follow-through, and timely cash collection. The successful candidate will investigate and resolve difficult AR issues, manage a portfolio of customer accounts, and partner across teams to remove payment barriers. Success in this role requires strong analytical skills, urgency, clear communication, and the ability to manage multiple priorities in a fast-paced SaaS environment.

## What they're looking for

- Manage a portfolio of customer accounts and drive timely collection of outstanding receivables
- Investigate and resolve complex payment issues, including unapplied cash, short payments, disputed invoices, billing discrepancies, purchase order issues, and account reconciliation items
- Research unapplied customer payments by reviewing remittances, invoices, contracts, customer communications, and payment history
- Own issues from identification through resolution, with timely follow-up to customers and internal stakeholders
- Negotiate payment commitments while maintaining positive customer relationships
- Document collection activity and customer communication accurately in NetSuite and related systems

Tags: General & Administrative