# Agent Support Engineer at Assort Health

- Company: Assort Health
- What the company does: AI voice agents for healthcare. Schedule, intake, triage, referrals, follow-up across 23+ specialties. 250M+ patient interactions. Live in weeks. Backed by Lightspeed and Menlo.
- Company website: https://www.assorthealth.com/
- Type: Startups
- Level: Mid level
- Location: San Francisco
- Work setup: Remote
- Pay: $115K to $140K base salary per year (USD)
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://jobs.ashbyhq.com/assorthealth/3c2f9dcd-5c93-4401-8b5f-2d80f1b7252c?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/assort-health-agent-support-engineer/

## About the role

As an Agent Support Engineer, you will own post-implementation support for Assort accounts that require US-based data handling. You will manage L1/L2 tickets once customers are live, and you will design the processes and playbooks that make support run well at scale. Own steady-state L1/L2 ticket management for accounts that require US-based data handling Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of customer support experience in SaaS or AI-first companies
- Strong verbal and written communication skills, with executive presence
- Concrete examples of going above and beyond for customers
- A track record of working cross-functionally and as a team player

Tags: Deployment & Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/assort-health-agent-support-engineer/