# Director of Customer Marketing & Community at Assort Health

- Company: Assort Health
- What the company does: AI voice agents for healthcare. Schedule, intake, triage, referrals, follow-up across 23+ specialties. 250M+ patient interactions. Live in weeks. Backed by Lightspeed and Menlo.
- Company website: https://www.assorthealth.com/
- Type: Startups
- Level: Principal and up
- Location: San Francisco
- Work setup: Remote
- Pay: $220K to $240K base salary per year (USD)
- Posted: 2026-07-29
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/assorthealth/03eca3a3-4332-47cd-a109-a69acf242c32
- Page: https://www.1752.vc/careers/jobs/assort-health-director-of-customer-marketing-and-community/

## About the role

Assort Health is hiring our first Director, Customer Marketing & Community to build the engine that turns customer success into company growth. You'll build trusted relationships with our customers and transform their success into compelling stories, executive advocates, reference programs, peer communities, customer speakers, and other strategic proof points that help us win new business.

## What they're looking for

- 7–10 years in customer marketing, customer advocacy, customer success, community, field marketing, product marketing, or a related B2B discipline. Healthcare, healthtech, or another complex enterprise software environment preferred
- Experience building trusted relationships with both senior healthcare executives and day-to-day operators through advisory boards, executive programs, customer interviews, on-site visits, and other strategic engagements
- Experience building programs from zero to repeatable operating systems. Comfortable creating strategy, defining processes, and scaling initiatives like customer advisory boards, executive communities, advocacy programs, speaker bureaus, or reference programs
- Excellent written and verbal communication skills, with the ability to develop compelling customer narratives, write strategic briefs, interview executives, and collaborate with creative partners to produce exceptional customer stories
- Ability to recognize meaningful customer trends and collaborate with Product Marketing to ensure customer feedback and advocacy programs inform broader go-to-market and product strategy
- Excellent judgment and customer empathy. You understand that customer trust is a long-term asset to be cultivated, not a short-term lever to be pulled

Tags: Marketing