# Customer Success & Operations Lead (Healthtech) at Asterix Health

- Company: Asterix Health
- What the company does: Asterix GPs join your team and manage your complex clinical workstreams end-to-end. Delivered to your bespoke SOP and with CQC-approved governance. Backed by Entrepreneur First.
- Company website: https://asterix.health
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-10-12
- Apply by: 2026-11-26
- Apply: https://careers.asterix.health/jobs/8533162-customer-success-operations-lead-healthtech?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/asterix-health-customer-success-and-operations-lead-healthtech/

## About the role

Medical Operations Team development and coaching. As line manager you will be responsible for empowering, coaching and developing the medical operations team to deliver an industry-leading customer experience. You'll report to Max (Co-founder & COO) and line manage the Medical Operations team. You'll work closely with Julian (Co-founder & CEO) on Sales and Customer Experience, Dr Harriet Bradley (Medical Director), on Clinical and Governance and Jamil (Delivery Operations Manager) on GP Supply-side operations. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- You’re likely to have
- 7+ Years of experience working in a Customer Success or Operations role in healthcare
- Ideally you have worked in a healthtech startup/scaleup or NHS Primary Care focused environment
- Led a CQC inspection
- Challenged senior colleagues when a trade-off was wrong
- Strong commercial acumen of service economics, and the ability to communicate it


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/asterix-health-customer-success-and-operations-lead-healthtech/