# Staff Site Reliability Engineer at Attentive

- Company: Attentive
- What the company does: Learn more about Attentive—the SMS and email platform that brings your customer interactions to life with advanced AI. Backed by Sequoia and Sapphire.
- Company website: https://attentivemobile.com/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Pay: $180K to $240K base salary per year (USD)
- Posted: 2026-08-13
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/attentive/jobs/4363350009
- Page: https://www.1752.vc/careers/jobs/attentive-staff-site-reliability-engineer/

## About the role

Our Platform Infrastructure team is the backbone of everything we do at Attentive, providing a resilient and cost-effective platform that seamlessly handles billions of events from over 100 million customers daily. We own everything from compute, persistence, and networking to observability and deployments. Joining our team offers a high-growth career opportunity to collaborate with some of the world’s most talented engineers in a high-performance, high-impact culture.

## What they're looking for

- Design and Deliver High-Impact Solutions: Design and implement systems that enhance reliability, observability, traceability, and incident management, ensuring the platform scales effectively
- Lead Strategic Initiatives: Take ownership of cross-team collaborations and drive impactful projects by providing technical leadership and guidance
- Partner Across Teams: Collaborate with engineers from AI/ML, Data, Platform, and Product teams to develop best-in-class services
- Partner with engineers from AI/ML, Data, Platform, Product, and other groups to deliver best-in-class services
- Establish Standards and Best Practices: Define and enforce production standards, processes, and tools to ensure operational excellence
- Champion Reliability Goals: Advocate for and implement SLIs, SLOs, and other reliability-focused metrics across the engineering organization

Tags: Engineering