# Customer Success Manager at Auctor

- Company: Auctor
- What the company does: Auctor is the AI-native system of action for software implementations. Unify pre-sales and delivery to deliver projects faster, with less rework. Backed by Sequoia and Y Combinator.
- Company website: https://www.getauctor.com/
- Type: Startups (AI role)
- Level: Senior
- Location: New York
- Work setup: On-site
- Pay: $130K to $160K base salary per year (USD)
- Posted: 2026-09-14
- Apply by: 2026-10-29
- Apply: https://jobs.ashbyhq.com/auctor/3cbb5ec2-5a3b-4968-ab47-8d4987bcab92
- Page: https://www.1752.vc/careers/jobs/auctor-customer-success-manager/

## About the role

Auctor is looking for a Client Success Manager to join our founding Customer Success team. You will own a portfolio of implementation partners and systems integrators after the sale, driving adoption, demonstrating return on investment, and making renewals a natural result of the value we deliver rather than a negotiation.

## What they're looking for

- 4+ Years in Customer-Facing, Post-Sale Roles: Customer Success, Account Management, or Implementation/Delivery Consulting, ideally in B2B SaaS or professional services
- Track Record Owning Renewals and Expansion: You can talk numbers, retention, and ROI, not just relationship warmth
- SI and Ecosystem Fluency: Comfort with how systems integrators and professional services organizations operate, you understand SOWs, scoping, and delivery models
- Technically Proficient: You don't need to code, but you're comfortable with technical stakeholders and unintimidated by integrations, data flows, and security or compliance questions
- Strong Written and Verbal Communication: You can write an executive-ready recap, run a QBR, and hold your own in a scoping conversation with a delivery team
- Builder Mindset: You're excited by the ambiguity of an early-stage startup and want to help build the CS playbook, not just inherit one

Tags: Sales